Your client calls you with a question about a dental claim. Or you’re at an open enrollment meeting and there are employees asking about every dental benefit under the sun. Between root canals, crowns, and capitation, chances are you are going to face questions about dental insurance terminology. This presents an opportunity to impress and educate clients with your knowledge of dental insurance terms.
With that in mind here is Part 1 of our dental terminology series: The Basics. It is the top 25 dental terms every broker needs to know and teach their clients!
- Open access
- Capitation
- Amalgam
- Root planing and scaling
- Dentin
- Composite
- Eligibility
- Implant
- Preventive services
- Usual and customary
- Waiting period
- Effective date
- Precious or high noble metals
- Semiprecious or noble metals
- Inlay
- Abutments
- In-network
- Out-of-network
- Explanation of benefits (EOB)
- Bitewing X-rays
- Certificate of Coverage
- Extraction
- Co-payment/co-pay
- Orthodontic services
- Dentures
Insurance benefit terminology can be overwhelming to employees and their families. We've defined these top 25 terms for you in easy-to-convey language for your clients. You can find Part 2 of this educational series right here. We have an extensive FREE guide which can be used to educate your clients and their employees, helping them understand their benefits and save more at the dental office.
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