Andrew Hickey

Recent Posts

How to Hire Dental Staff and Energize your Practice

Posted by Andrew Hickey on May 5, 2023 3:15:59 PM

Finding the right people for your dental team can be like climbing a mountain. Stay with me. You put a lot of time and energy into scaling your way up. You find value along the way, and you want to come back on the other side successfully. The ideal result: you have people with the skill and energy to help you propel your practice to the next level.

Before starting your climb to hire dental staff, it is important to take the time to determine what your baselines are for recruiting talent and what your approach will be throughout the interview process and beyond.

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Topics: how to hire a dentist, dental hire, hire dental staff, dental office hiring, hire dentist, dental hygienist hiring, how to hire a dental hygienist, how to hire a dental associate

Techniques for Dentists and Patients with Dental Anxiety

Posted by Andrew Hickey on Apr 19, 2023 11:15:06 AM

As a dentist you are experienced in working with patients who have different needs and personalities. You have also been in the dental chair personally as a patient. So, you will want to keep these perspectives in mind when seeing patients who have verbally expressed or displayed signs of dental anxiety. Each person has unique concerns or levels of fear when visiting a dentist. You will want to treat the situation with care and attention, whether they are coming in for an exam or a procedure.

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Topics: dental anxiety, dental phobia, fear of dentist, scared of dentist, dealing with dental anxiety, dental anxiety dentist

A Three-Step Guide on How to Get Dental Claims Paid Faster

Posted by Andrew Hickey on Jan 10, 2023 5:01:00 PM

Getting dental claims paid sometimes requires additional time. This could be used for seeing patients and managing your office. With that in mind, there are steps you can take before and after an appointment to make the process more seamless.

You will already be familiar with the dental claims process when everything is running smoothly. Processing times can vary from state to state, but typically can take anywhere from 15-60 days. Delays can happen if the insurance company requires additional information about the services provided. So, you will want to make sure you have submitted all the information needed the first time around.

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Topics: how to get dental claims paid, how to submit dental claims electronically, how long do dental insurance claims take, dental claims review, how to process dental insurance claims, dental claims, dental insurance not paying claims

How to Overcome Dental Staffing and Job Satisfaction Issues

Posted by Andrew Hickey on Jan 6, 2023 12:45:38 PM

The issue of employee retention in the medical and dental fields was magnified during the height of the COVID-19 pandemic. The after-effects have now coupled with the current state of inflation to create a sizable challenge for dental offices. There has been an uptick in the rate of dental assistants and dental hygienists leaving the field. This has created a gap that dental offices are feeling the pressure to fill. In fact, dentists are more concerned about staff shortages than low patient demand.

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Topics: dental inflation, dental inflation rate, Dental Office Staffing, are dental offices safe now, dental staffing shortage, looking for dental assistant, looking for dental hygienist, hygiene staffing, dental staffing

Facebook Insights Every Dentist Should Know for Successful Results

Posted by Andrew Hickey on Nov 11, 2022 3:34:03 PM

Are you looking to increase the success of your dental practice? Facebook is a powerful tool that dentists can use to their advantage. Here we will discuss the most important Facebook insights dentists should know. We will also provide tips for using this information to boost your business.
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Topics: dental marketing, dental office marketing, facebook ads insights, custom dental websites, dental websites design, facebook analytics, facebook insights, facebook insights tool, custom websites for dentists, dental advertising, web marketing for dentist, digital marketing for dentists

How to Make Communication Effective Between Dentists and their Patients

Posted by Andrew Hickey on Nov 7, 2022 4:19:37 PM

Quality care is clearly important. At the same time, communicating with your patients is key to provide the best experience and keep them coming back. 

Many people dread going to the dentist out of fear. As a result, they do not seek the care they need. Fear of the dentist typically comes from the unknown, when patients do not know what to expect, are not properly informed, or do not feel heard.

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Topics: communication effective, effective communication skills, improve communication skills, clear communication

Free Reputable Resources to Boost Your Dental Knowledge

Posted by Andrew Hickey on Oct 28, 2022 9:15:00 AM

Our days can sometimes move faster than we are able to keep up with. Between patients coming in, managing the schedule, ordering supplies and everything in between, it helps to have some resources you can rely on to stay on top of your game. You probably wear a lot of hats at your practice but cannot be expected to know everything. So, we have pooled together a selection of online resources that span the topics of practice management, dental insurance, patient education, dental technology, and health equity.

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Topics: dental assistant basic knowledge, basic dentistry knowledge, dental resources, dental knowledge

How to Practice Infection Control Dentistry to Keep Everyone Safe

Posted by Andrew Hickey on Oct 25, 2022 6:20:26 PM

It is vitally important to practice infection control in any dental office. Cross-contamination can occur between a variety of people and tools. Exposure to blood, as well as other bodily fluids and microorganisms within the mouth and respiratory tract can cause infections. This presents in both practitioners and patients, which makes infection control in dentistry essential.

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Topics: infection control dentistry, dentist patient safety, dental infection, infection control

5 Useful Tips to Combat Dental Inflation and Energize Your Practice

Posted by Andrew Hickey on Oct 19, 2022 9:15:00 AM

Inflation is challenging both dentists and patients, but presents new opportunities


Key takeaways:

  • The cost of dental care for patients has risen, but only by 1.7 percent
  • People are still spending on necessities
  • Patients are missing dental visits - 48 percent with insurance and 65 percent without insurance
  • Staffing and supply costs are rising
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Topics: recession dental, inflation in dentistry, inflation dental, dental cost inflation, dental inflation, dental inflation rate, inflation and dentistry

Inflation in Dentistry & How to Best Prepare Your Practice Now

Posted by Andrew Hickey on Oct 11, 2022 3:39:16 PM

Pave a path of success for your dental practice during uncertain economic times

As another recession looms over the U.S. economy, it is predicted that there will be a decline in patients going to the dental office. It is important to be prepared to navigate these uncertain times so that your practice can weather the storm and keep a steady flow of patients coming through the door.

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Topics: recession dental, inflation in dentistry, inflation dental, dental cost inflation, Medicaid dental, inflation and dentistry, employee dental benefits, dental school debt

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