Solstice Provider Blog

Getting dental claims paid sometimes requires additional time. This could be used for seeing patients and managing your office. With that in mind, there are steps you can take before and after an appointment to make the process more seamless.

You will already be familiar with the dental claims process when everything is running smoothly. Processing times can vary from state to state, but typically can take anywhere from 15-60 days. Delays can happen if the insurance company requires additional information about the services provided. So, you will want to make sure you have submitted all the information needed the first time around.

Topics: how to get dental claims paid, how to submit dental claims electronically, how long do dental insurance claims take, dental claims review, how to process dental insurance claims, dental claims, dental insurance not paying claims

The issue of employee retention in the medical and dental fields was magnified during the height of the COVID-19 pandemic. The after-effects have now coupled with the current state of inflation to create a sizable challenge for dental offices. There has been an uptick in the rate of dental assistants and dental hygienists leaving the field. This has created a gap that dental offices are feeling the pressure to fill. In fact, dentists are more concerned about staff shortages than low patient demand.

Topics: dental inflation, dental inflation rate, Dental Office Staffing, are dental offices safe now, dental staffing shortage, looking for dental assistant, looking for dental hygienist, hygiene staffing, dental staffing

Are you looking to increase the success of your dental practice? Facebook is a powerful tool that dentists can use to their advantage. Here we will discuss the most important Facebook insights dentists should know. We will also provide tips for using this information to boost your business.

Topics: dental marketing, dental office marketing, facebook ads insights, custom dental websites, dental websites design, facebook analytics, facebook insights, facebook insights tool, custom websites for dentists, dental advertising, web marketing for dentist, digital marketing for dentists

Quality care is clearly important. At the same time, communicating with your patients is key to provide the best experience and keep them coming back. 

Many people dread going to the dentist out of fear. As a result, they do not seek the care they need. Fear of the dentist typically comes from the unknown, when patients do not know what to expect, are not properly informed, or do not feel heard.

Topics: communication effective, effective communication skills, improve communication skills, clear communication

Our days can sometimes move faster than we are able to keep up with. Between patients coming in, managing the schedule, ordering supplies and everything in between, it helps to have some resources you can rely on to stay on top of your game. You probably wear a lot of hats at your practice but cannot be expected to know everything. So, we have pooled together a selection of online resources that span the topics of practice management, dental insurance, patient education, dental technology, and health equity.

Topics: dental assistant basic knowledge, basic dentistry knowledge, dental resources, dental knowledge

It is vitally important to practice infection control in any dental office. Cross-contamination can occur between a variety of people and tools. Exposure to blood, as well as other bodily fluids and microorganisms within the mouth and respiratory tract can cause infections. This presents in both practitioners and patients, which makes infection control in dentistry essential.

Topics: infection control dentistry, dentist patient safety, dental infection, infection control

Inflation is challenging both dentists and patients, but presents new opportunities

 

Key takeaways:

• The cost of dental care for patients has risen, but only by 1.7 percent
• People are still spending on necessities
• Patients are missing dental visits - 48 percent with insurance and 65 percent without insurance
• Staffing and supply costs are rising

Topics: recession dental, inflation in dentistry, inflation dental, dental cost inflation, dental inflation, dental inflation rate, inflation and dentistry

Pave a path of success for your dental practice during uncertain economic times

As another recession looms over the U.S. economy, it is predicted that there will be a decline in patients going to the dental office. It is important to be prepared to navigate these uncertain times so that your practice can weather the storm and keep a steady flow of patients coming through the door.

Topics: recession dental, inflation in dentistry, inflation dental, dental cost inflation, Medicaid dental, inflation and dentistry, employee dental benefits, dental school debt

Key Takeaways:

• There are multiple ways to improve productivity in healthcare settings – find what you want to focus on
• Staff members can grow their skills and feel empowered

Topics: productivity metrics, productivity healthcare, productivity at work, productivity of work, productivity in healthcare, healthcare productivity, healthcare productivity metrics

The start of fall means one particularly important thing to kids and parents… it is a new school year! So now is the time to welcome them back to the dentist. You can send out back-to-school-themed email blasts or appointment reminders for child dental visits. 

Topics: back to school dental, child oral health, keep your patients coming back, back to school, back to school check up, back to school dental checkup, child dental visit, child dental, child dental checks up