What Your Dental Office Staff Should NOT Do!

Posted by Mariah Chitouras on Oct 5, 2017 4:47:05 PM

Visiting the dentist is stressful for everyone. When dealing with patients that come into your dental office, the key is to make them feel as comfortable as possible. If your patients are happy with the way you treated them, they are more likely to come back to your office for all of their future needs. It is important that your staff avoid doing certain things that will make the patient feel uncomfortable.

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Patient Recall Rate and the Success of Your Dental Practice

Posted by Mariah Chitouras on Oct 3, 2017 10:48:35 AM

You can have state-of-the-art equipment, a beautiful office and waiting room, and the best professional staff, but if patients aren't coming back, you've got a real problem! Barring a personnel problem (e.g., an impolite receptionist), the problem might very well reside in your practice's patient recall rate. How important is your patient recall rate to the success of your dental practice?

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Topics: recall rate, success of dental practice

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