5 Ways Your Dental Office Can Avoid Financial Drama with Patients

Posted by Deborah Pinnock on Apr 20, 2023 4:00:00 PM

My family mechanic can tell me anything about my car   ̶   what it needs or doesn’t need, and I will believe him and follow his advice every time. Why? Because I trust him. If I bring the car in and there’s nothing wrong with it, he will say so. If the problem is serious, he will say so and tell me what it will cost. That way I can figure out if my family can afford it. The key is that he is consistently like that. My trust in our mechanic perfectly illustrates how your office can communicate regarding dental bills. This will help avoid financial drama with patients.

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Topics: patient finance, patient finance dental, dental billing, dental financing, financial assistance for dental work, dental finance assistance, dental financing for patients, dental bills, dental payments, dental payment plans

Techniques for Dentists and Patients with Dental Anxiety

Posted by Andrew Hickey on Apr 19, 2023 11:15:06 AM

As a dentist you are experienced in working with patients who have different needs and personalities. You have also been in the dental chair personally as a patient. So, you will want to keep these perspectives in mind when seeing patients who have verbally expressed or displayed signs of dental anxiety. Each person has unique concerns or levels of fear when visiting a dentist. You will want to treat the situation with care and attention, whether they are coming in for an exam or a procedure.

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Topics: dental anxiety, dental phobia, fear of dentist, scared of dentist, dealing with dental anxiety, dental anxiety dentist

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