Mariah Chitouras

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What Your Dental Office Staff Should NOT Do!

Posted by Mariah Chitouras on Oct 5, 2017 4:47:05 PM

Visiting the dentist is stressful for everyone. When dealing with patients that come into your dental office, the key is to make them feel as comfortable as possible. If your patients are happy with the way you treated them, they are more likely to come back to your office for all of their future needs. It is important that your staff avoid doing certain things that will make the patient feel uncomfortable.

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Patient Recall Rate and the Success of Your Dental Practice

Posted by Mariah Chitouras on Oct 3, 2017 10:48:35 AM

You can have state-of-the-art equipment, a beautiful office and waiting room, and the best professional staff, but if patients aren't coming back, you've got a real problem! Barring a personnel problem (e.g., an impolite receptionist), the problem might very well reside in your practice's patient recall rate. How important is your patient recall rate to the success of your dental practice?

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Topics: recall rate, success of dental practice

3 Reasons to Contact Patients

Posted by Mariah Chitouras on Jul 31, 2017 4:00:00 PM

It’s hard to keep up with all the different ways to contact patients and how you should use each method to communicate with them.

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Summer is Coming: Is Your Dental Office Ready for Kids?

Posted by Mariah Chitouras on May 16, 2017 11:03:50 AM

Is your dental office ready for kids? The summer months are the perfect time for many families to catch up on dental visits. There's no school schedule to plan around and summer activities are more flexible, so it can be easier to fit in dental appointments. As a result, your dental office should start preparing for an influx of kids.

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Are You Disability Accessible? Be a Disability-Friendly Dental Office

Posted by Mariah Chitouras on Nov 21, 2016 10:43:45 AM

In 2014, the Census Bureau reported that mobility issues are the most common causes of disability in older Americans. When the last of the "Baby Boomers" ages out, a staggering 20 percent of our population will be over the age of sixty-five. This equates to, statistically, one in five patients.

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This Is Not a Drill: No-Drill Dentistry

Posted by Mariah Chitouras on Nov 1, 2016 10:14:00 AM

The number is staggering, but nearly all American adults—about 91 percent between ages 20 and 64—have some level of tooth decay. And over a fourth of those cases go untreated. Somewhere between nine and 15 percent of adults avoid the dentist out of fear, perhaps of situations like having their teeth drilled.

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Trick-or-Treat: What do you Give your Patients for Halloween Treats

Posted by Mariah Chitouras on Oct 18, 2016 10:30:14 AM

It’s tricky to uphold your dental responsibilities when your patients are getting excited for all the Halloween candy they are going to get; it’s only natural to want to participate. So what do you give your patients for Halloween? We’ve compiled a list of fun options that stay away from unhealthy treats or potential allergies, while still maintaining the Halloween spirit:

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Topics: halloween dental care, halloween oral health,, trick or treat

Smart Contact Lenses that Talk to Phones are on the Way!

Posted by Mariah Chitouras on Sep 21, 2016 10:16:56 AM

Technological advancements keep changing the way we approach healthcare. Researchers are saying the next big thing to bring change to eye care are “smart” contact lenses. Your vision patients may have a new option to track diabetes and other health problems. Be prepared to walk them through what this means.

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Topics: provider, vision care, vision health, contacts, contact lenses

How to Improve Your Dental Patient Experience: Starting with Staff

Posted by Mariah Chitouras on Aug 10, 2016 10:30:00 AM

What comprises a positive dental patient experience? There is much to consider, from quality of service to office décor to staying connected with patients through social media. While these are integral components, don’t overlook the vital practice of employee relations.

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Topics: dental patients, trust, patients

Why are Millennials Flocking to Cosmetic Dentistry?

Posted by Mariah Chitouras on Jul 27, 2016 2:23:34 PM

Americans spent nearly $16 billion on cosmetic dental procedures in 2015. Millennials are said to make up 60 percent of last year’s cosmetic dentistry boom. Considering some of these common generational traits, you might find your answer.

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