Solstice Provider Blog

My family mechanic can tell me anything about my car   ̶   what it needs or doesn’t need, and I will believe him and follow his advice every time. Why? Because I trust him. If I bring the car in and there’s nothing wrong with it, he will say so. If the problem is serious, he will say so and tell me what it will cost. That way I can figure out if my family can afford it. The key is that he is consistently like that. My trust in our mechanic perfectly illustrates how your office can communicate regarding dental bills. This will help avoid financial drama with patients.

Topics: patient finance, patient finance dental, dental billing, dental financing, financial assistance for dental work, dental finance assistance, dental financing for patients, dental bills, dental payments, dental payment plans

April is National Cancer Control Month. It is dedicated to raising awareness for cancer prevention and treatment throughout the US. As a dental provider you can take a vital role with your patients in raising awareness and encouraging treatment.

Having difficult conversations with patients is part of the job. You may have to discuss the need for a treatment like a root canal, crowns, or implants. There’s anxiety and cost associated with them. Now, telling a patient that they need an oral cancer screening is a whole different type of conversation. 

Topics: oral hpv test, oral cancer screenings, oral cancer exams, hpv throat test, early detection of oral cancer, oral cancer dentist, dentistry for cancer patients, mouth cancer test, oral cancer diagnosis test

As a dentist you are experienced in working with patients who have different needs and personalities. You have also been in the dental chair personally as a patient. So, you will want to keep these perspectives in mind when seeing patients who have verbally expressed or displayed signs of dental anxiety. Each person has unique concerns or levels of fear when visiting a dentist. You will want to treat the situation with care and attention, whether they are coming in for an exam or a procedure.

Topics: dental anxiety, dental phobia, fear of dentist, scared of dentist, dealing with dental anxiety, dental anxiety dentist

First impressions mean a lot, and the front desk is the first place your patients go when they enter your dental office. An energetic, efficient and friendly staff will always beat distracted, grumpy or idle in your patients’ minds.

Topics: reduce dental office costs

Visiting the dentist is stressful for everyone. When dealing with patients that come into your dental office, the key is to make them feel as comfortable as possible. If your patients are happy with how you treated them they are more likely to come back to your office for all of their future needs. It is important that your staff avoid doing certain things that will make the patient feel uncomfortable.

Topics: best practices, dental insurance tips, dental office practices

 

We know you're always on the lookout for new patients. Due to the ever-fluctuating economy, they aren’t so easy to come by. So how can you continue to expand your practice when everyone already has their go-to dentist? We sat down with Dr. Leonard Weiss to gain insight on how his marketing techniques grew his business into a million-dollar practice. Here’s what he had to say on how to market your dental practice.

Topics: dental provider, dental provider florida, provider, marketing, expanding your practice, tips for providers, best marketing practices, dental marketing, dental office expansion

Even in today’s digital world there are professionals who avoid social media. As online marketing becomes more popular, patients might wonder why their dentist is not using social media. After all, it offers plenty of benefits that coordinate casual interactions with professional standards.

Topics: grow dental practice, dentist marketing, tips for dentists, dentists social media, social media marketing for dentists, dental social media management, social media and dentistry

Social media for your dental practice is essential. Whether for marketing or sharing information, social media can provide an affordable way to reach your target audience. There are various types of social media platforms in which your dental practice can engage to maintain patient relationships and attract new business. But as you might have already found, merely creating social profiles for your dental practice won’t bring you much success. There are additional steps you must take to gain attention and get the most out of your social media efforts. 

Topics: digital marketing for dentists, dentists social media, dental practice social media

Getting dental claims paid sometimes requires additional time. This could be used for seeing patients and managing your office. With that in mind, there are steps you can take before and after an appointment to make the process more seamless.

You will already be familiar with the dental claims process when everything is running smoothly. Processing times can vary from state to state, but typically can take anywhere from 15-60 days. Delays can happen if the insurance company requires additional information about the services provided. So, you will want to make sure you have submitted all the information needed the first time around.

Topics: how to get dental claims paid, how to submit dental claims electronically, how long do dental insurance claims take, dental claims review, how to process dental insurance claims, dental claims, dental insurance not paying claims

Getting involved in the community may sound obvious to those who run local businesses. There is, of course, more to it than that. If you develop a plan for community involvement, you will be able to further contribute to people in the area you service and increase your practice's market exposure. Ultimately this allows your business to grow. Here are some ways you can take your dental practice to the next level through community involvement.

Topics: expand dental practice, grow dental practice, success of dental practice, dental practice, grow your dental practice