How to Improve Your Dental Patient Experience: Starting with Staff

Posted by Mariah Chitouras on Aug 10, 2016 10:30:00 AM

What comprises a positive dental patient experience? There is much to consider, from quality of service to office décor to staying connected with patients through social media. While these are integral components, don’t overlook the vital practice of employee relations.

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Topics: dental patients, trust, patients

Ethics and Trust: What Dentists Should Be Telling Their Patients

Posted by Candace McAfee on Feb 29, 2016 6:00:00 PM

Being an ethical dentist is not only the right thing to do; in the long run, it is also the most lucrative thing to do! Patients are more likely to return to your practice when they feel comfortable with and trust you and your staff. But, before you can ask a patient to trust you, you have to be trustWORTHY. Here are some tips on establishing trust with your patients and promoting excellent doctor-patient relationships.

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Topics: ethics, doctor-patient relationships, trust

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