How to Know When Your Front Desk Staff Needs Improvement

Posted by Astrid Graterol on Dec 22, 2019 12:00:00 PM

Making a good first impression is an important part of being at the front desk of the dental practice. Your front desk is the face of your practice. Proper front desk etiquette is very important, yet many practices skip formal training.

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Topics: customer experience, front desk manners, dental staff, customer retention

Improve your Patient Dental Care Experience and Raise Your Bottom Line

Posted by Deborah Pinnock on Jul 28, 2017 3:00:00 PM

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Topics: patient dental care experience, customer experience

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