Some patients are easier to communicate with than others. Whether you or your staff is at fault or not, there are several ways for your dental hygienists to successfully handle patients who have a complaint.
Some patients are easier to communicate with than others. Whether you or your staff is at fault or not, there are several ways for your dental hygienists to successfully handle patients who have a complaint.
In today's world, social media rules. For better or worse, it's not at all uncommon to see people of all types with their noses buried in their device of choice, perusing the different sites that connect them to one another. Among these sites is Instagram, where one and all can post pictures of their surroundings and the people in it. If done with a few specific purposes in mind, an account with Instagram can benefit your practice. It’s time to get on the gram!
Topics: dentist marketing, social media, instagram
If a dentist is the head of a dental office, then the dental hygienist is the face. Of all the employees in your office, your hygienist spends more time with your patients than anyone, including yourself. A good hygienist can attract, retain and multiply your patients. A bad one can wreck your practice. This is why choosing the right hygienist is crucial.
Ever since we were little kids, we've been told by our parents about the importance of clean hands. You go to the bathroom, you wash your hands. You play outside, you wash your hands. You pet the dog, you wash your hands. You wash your hands, you wash your hands again! It's particularly important, however even more so for doctors, dentists, and all employees who work with patients' mouths. Read on to find out more about why this simple, everyday action makes a significant difference for your business.
Topics: tips for dentists, dentist tips, clean hands, hygiene
You want to get your patients into your office, but the first step is getting them to make an appointment. A lot of people don't particularly enjoy visiting the dentist. So how can you persuade them to make the dental appointments they need? You need to know how your patients like to be scheduled.
Stay current by visiting these sites on a regular basis for noteworthy information!
Topics: dental websites
One thing is certain: in any dental office there will be many claims filed. Each day, patients will arrive with different forms of insurance—each of which will need a claim filled out and filed. Filing these claims in a timely manner is an important part of being paid efficiently. However, when claims are not filled out properly, there is a chance that the insurance company will be left with more questions.
You’ve heard that time is money. Nowhere in your dental practice does that ring truer than in the turnaround time from submitting claims to receiving payments. With all that detailed paperwork, seemingly endless phone tag, plus lengthy phone calls, is there anything you can do to shrink that turnaround time?
Being the boss can be a thankless job. You want to push your employees to perform at the highest possible level - after all, it's your name posted on the shingle - but you don't want to be thought of as overbearing.
Topics: what kind of boss are you
As you know, poor oral hygiene is linked to health risks, such as stroke and heart disease. And, research suggests that the way patients take care of their teeth may be linked to brain health such as Alzheimer's disease and dementia. May is Stroke Awareness Month—this is a good time to be talking to patients about oral hygiene, stroke and dementia!
