Chances are you’ve walked into someone’s house that was less than…clean. Perhaps the carpets were faded and dingy, or there was a musty, stale smell. Did you feel comfortable? Was it somewhere you’d want to return if you had your choice? Didn’t think so.
Working in a dental office with the same people day in and day can sometimes lead to tension. Issues such as personality clashes, misunderstandings, work ethic and lack of communication will arise and it is important to be an arbitrator, not an instigator. Properly managing conflicts in your dental office will help these issues be contained and lead to a positive environment for your staff and your clients.
Topics: dental office tips
Keeping up with training regulations in your dental office may seem daunting, and you probably feel pretty great about your workplace when you know that everyone is following HIPAA requirements. Nevertheless, it is important that you don't neglect sexual harassment training for your dental office staff.
Does your dental practice monitor what your patients are saying about you? If not, you need to start today. According to Yelp, 92 percent of people ask family or friends for recommendations, but over 70 percent will read consumer reviews before selecting a service or professional, such as choosing a dentist. With social media, people readily share their experiences--good or bad--with online friends. A strong presence on review sites can be a major influence in building your practice.
As part of America's largest generation, Millennials are on target to make an enormous cultural and economic impact. Millennials make up one-third of the population. The first wave is entering their 30s and establishing themselves as professionals. Then there will be four generations in the workplace. And they will be providing care for six generations.
Want to stay current, but not sure where to look for news and trending topics? There is a great importance now more than ever in continuing education. Not only does it allow you to stay up to date and informed, thus bettering yourself and your practice, but it affirms your patients that you are looking for what best suits their needs. Here are five top dental websites to stay current, and one general information site, to stay on top of the industry. By reading these five sites, you stay informed and on top of the industry.
Domestic violence exists everywhere. It is a crime that transcends boundary lines and economic status. One in four women and one in seven men will be abused in her/his lifetime. Victims live in a whirlwind cycle of physical, emotional and verbal abuse that leaves them feeling helpless and afraid to seek out assistance. Identifying the signs of domestic violence saves lives. Dental providers are in a unique position to play a pivotal role in stopping the vicious cycle of domestic abuse. Can you and your dental staff spot the signs of domestic violence?
There's no time like the New Year to take a moment to reflect on what you can do during the year to improve your patients' experiences both inside and outside your dental office. Here are 5 things you can do in 2015 to enhance your dental practice:
Recently, my mom had a negative experience at a dental office. She left feeling cheated and insulted. Needless to say, her plan is never to return to that office. Feeling horrible for her, I made plans the next week to visit the office with her and get a copy of her treatment plan and claim form. We arrived at the office and soon after, one of the ladies at the front desk started preparing the documents. While she did that, my mom started to tell her about her experience and why she was displeased.The dental assistant started off listening and then it disintegrated into defending. As the conversation progressed, I watched her make three mistakes dental offices should never make with an angry dental patient:
Topics: provider
Business experts agree that rewarding and motivating employees can lead to greater retention and better employee performance, ultimately boosting a company’s bottom line. A serious concern among today’s employers is the ageing of the workforce, requiring greater efforts by businesses to keep, and motivate, their current talent. Incentive programs are a great way to accomplish these goals.
